Effective Date: 08-07-2025
Home Customer Care, located at 2-3-604/33, Ahmed Nagar, Amberpet, Hyderabad – 500013, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data.
1. Information We Collect
Personal Details: Name, phone number, email address, home address
Service Data: Details submitted when requesting a repair/service
Technical Info: IP address, browser data, cookies
2. How We Use Your Data
To contact you regarding your service booking
To send service confirmations and updates
To improve website and customer experience
For internal analytics and legal compliance
3. Cookies
We use cookies to track visitor behavior and improve our site. You can disable cookies in your browser settings.
4. Data Sharing
We do not sell your personal data. We only share data with:
Verified service technicians (to fulfill your service)
Legal authorities (if required)
5. Your Rights
You can request to access, correct, or delete your data anytime. Just contact us at:
📧 Email: tajuddin1986md@gmail.com
📞 Phone: 8142700824
6. Security
We use secure technology to protect your data. However, no method is 100% secure.
7. Changes
We may update this policy from time to time. Please check this page regularly.
📄 Terms & Conditions
Effective Date: 08-07-2025
By using https://homecustomercare.in, you agree to the following terms:
1. Services
We provide repair and maintenance services for appliances like:
Washing Machines
Refrigerators
ACs
Microwave Ovens
Televisions
2. Bookings
Please provide accurate information while booking.
Booking is confirmed after a technician is assigned.
Charges will be based on the type of issue and parts required.
3. Payments
Full payment is required after service completion.
Advance payments (if taken) are non-refundable if the technician has been dispatched.
4. Cancellations
You can cancel or reschedule by calling us at least 2 hours in advance.
Late cancellations may be charged a visit fee.
5. Limitation of Liability
We are not responsible for:
Any pre-existing damage
Issues arising from misuse or outdated appliances
Delays due to traffic, weather, or public holidays
6. Intellectual Property
All logos, text, and images on our website are owned by us. Unauthorized copying is not allowed.
7. Termination
We reserve the right to cancel any service or block a user if terms are violated.
8. Legal Jurisdiction
All legal matters will fall under the jurisdiction of Hyderabad, Telangana, India.
9. Contact Details
Owner: Mohammed Taj Uddin
📍Address: 2-3-604/33, Ahmed Nagar, Amberpet, Hyderabad – 500013
📧 Email: tajuddin1986md@gmail.com
📞 Phone: 8142700824